zygote2k February 27, 2014 February 27, 2014 Last year when the first or second group buy of WP 40's was on, I purchased a few of them. I serviced a tank that had one of those and the WP40 has failed. It only works on high speed setting and that setting is only allowing it to spin very slowly. Does anyone have any idea how to fix these pumps?
matt February 27, 2014 February 27, 2014 I don't have any info to help you unfortunately, but what would you estimate as the working life before failure? What were the settings?
bravanc February 27, 2014 February 27, 2014 there is a light sensor for night time, is the sensor covered in coraline algae keeping it running in night mode?
YHSublime February 27, 2014 February 27, 2014 No good advice, but I can say that I've been waiting to see a post like this, and this is the first.
bqq100 February 27, 2014 February 27, 2014 If you have a multimeter you could check the output of the controller to make sure it's putting out 24V on one of the pins and 5V on the other (if it's on the high setting). Might help narrow down if it's a pump or controller problem.
taiscici February 27, 2014 February 27, 2014 Same thing happen to me last year. I tried replacing new impeller but no luck. I contacted the dealer and they replaced my pump for free.
Der ABT February 27, 2014 February 27, 2014 i just had one do the same, i believe it is the controller that has the issue, lemme know how you approach it as i may have to send mine back or whatever too.
flooddc February 27, 2014 February 27, 2014 Try swapping the controller with another controller to see if the controller is faulty.
Der ABT February 27, 2014 February 27, 2014 Will give this a shot, should the controller run full power with out the light sensor...i just thought that is what was faulty...i took it out and it did the same thing...was gonna head to radio shack for a new sensor but havent had time yet.
Orion February 27, 2014 February 27, 2014 No good advice, but I can say that I've been waiting to see a post like this, and this is the first. You and me both. This is why I still have a VorTech pump instead of two Jebao's. Ecotech is a quick phone call if I need something. Send it in to EcoTech……they'll take care of you. The OP is referring to a WP40 made by Jebao.
Djplus1 February 27, 2014 February 27, 2014 Did the pump work at first? Or did it come out of the box like that? I had a wp25 that swimmatte "borrowed" that didn't work in wave 1 because it would just turn off when stopped.
ExoticReefCreations February 27, 2014 February 27, 2014 Rob, Sounds like the controller. Pm me your address I'll get you a new controller in the mail
matt February 27, 2014 February 27, 2014 Rob, Sounds like the controller. Pm me your address I'll get you a new controller in the mail bravo!
Nytelighter February 27, 2014 February 27, 2014 x1000 thats why you buy local Always good to see people taking care of people. You and me both. This is why I still have a VorTech pump instead of two Jebao's. Ecotech is a quick phone call if I need something. :-) I on the other hand went with 2 Jebao's and sold my Ecotech. Jebaos still ticking and my pockets thank me everyday.
xabo February 27, 2014 February 27, 2014 You and me both. This is why I still have a VorTech pump instead of two Jebao's. Ecotech is a quick phone call if I need something. The OP is referring to a WP40 made by Jebao. Ohhhhhhh........my mistake!
YHSublime February 27, 2014 February 27, 2014 Always good to see people taking care of people. :-) I on the other hand went with 2 Jebao's and sold my Ecotech. Jebaos still ticking and my pockets thank me everyday. Yeah, but how long have you had your JB's to claim they are "still ticking?" They have yet to stand the test of time. I'm there with you, sold my MP's and switched. Kept one MP just in case. Rob, Sounds like the controller. Pm me your address I'll get you a new controller in the mail You're the man.
zygote2k February 28, 2014 Author February 28, 2014 Not currently using the light sensor, pump ran fine in "Else" mode for approx. 9 months. FWIW, this is the same kind of problem I experienced with the 1st gen DC5000.
zygote2k February 28, 2014 Author February 28, 2014 Rob, Sounds like the controller. Pm me your address I'll get you a new controller in the mail thanks sir.
Origami February 28, 2014 February 28, 2014 Thanks for the report, Rob. And thanks for the great customer service, ERC. Stuffs gonna fail. New stuff, often more so. Customer service makes a difference. I had two Vortechs fail a few years back when they were starting out. The failure was kinda common then and they were working the kinks out of the design. Reports like this help us all track performance, improvements, and customer service. Sent from my LG G-Pad 8.3 Google Play Edition
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