The UNK is whenever there is not a defined status.
Like if you have a gap between heaters on and off that might happen... typically AFTER YOU CHANGE YOUR PROGRAM and apply the program.
What happens is that the state can NOT be determined FROM the DC units, only the AC brain knows the state.
So let's say your temp is 78.5 and the heaters come on at 78 and off at 79. If the brain is reset (a program is updated) is the heater on or off... the brain doesn't know. The DC unit (8 or 4) will maintain the same state it was in (on or off) untill it gets a command to change its status... if it's off temp will decrease if it's on temp will increase until the new command from the brain. Before the brain sends that command status is UNK, once sent the status is know.
Does that make sense?
Dave