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I have been working closely with Richard the past couple of weeks to help me with setting up equipment and getting in some awesome zoas and scolys. His customer service has been FANTASTIC.

 

Not only does ERC have the best LPS and softies on the East Coast, Richards willingness to help a reefer is priceless. Thanks again!

+1 he was beyond kind when my WP40 controller was basically goign to half power. sent me out a new controller in a few days....couldnt ask for anythign more.

+2

 

I have a wp-25 that was causing what I thought was trouble from a GB last summer/fall. Richard, under no real obligation, is hooking me up w/ a replacement. Turns out, it wasn't really broken but that's another thread. :laugh:

 

And.... I've never actually met him! haha.

You guys think that's nice, Richard came all the way to my place in Arlington when I was getting the 150 up and running, and helped me plumb the whole thing. That in itself bought a customer for life!

You guys think that's nice, Richard came all the way to my place in Arlington when I was getting the 150 up and running, and helped me plumb the whole thing. That in itself bought a customer for life!

Very cool

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