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Also, Trevor, be careful that they have actually refunded the money and not just conditionally credited you back the money.

 

Yes, it's a courtesy credit pending final outcome of BOA's investigation (which I'm hoping is in my favor).

Yes, it's a courtesy credit pending final outcome of BOA's investigation (which I'm hoping is in my favor).

 

We're all hoping for the best possible outcome for you............. including sourcing your new tank somewhere else and seeing it up and running in the dedicated tank forum!

 

Maureen

I'm glad you got your money back. Did you though, get very specific written explanation from the credit card company as to the terms of this? Several years ago a card was stolen from me and several months after taking off those charges and issuing a new acct #, the company suddenly added a couple thous to my bill and tried to charge me all kinds of fees.

I'm glad you got your money back. Did you though, get very specific written explanation from the credit card company as to the terms of this? Several years ago a card was stolen from me and several months after taking off those charges and issuing a new acct #, the company suddenly added a couple thous to my bill and tried to charge me all kinds of fees.

 

Forrest - I've never been quite sure whether it was an accident or an on-purpose when they do things like that. I've heard a lot of 'ooooops - we're sorry' over the years. Often enough to make me a lil' suspicious of the intentions of some well-known companies.

 

bob

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