jsndvl1 July 15, 2012 Share July 15, 2012 If there is anyone out there that could help me program this thing, I would greatly appreciate it. I have the user manuals, both from neptune and the unofficial one. However I am overwhelmed with it. I know if I see it once I can figure it out, but I'm not there yet. I had it setup on my PC before it crashed, and even then it was only internal, i could never enter the system if I was away from my network. Please help. Thank you, Juan Link to comment Share on other sites More sharing options...
Origami July 16, 2012 Share July 16, 2012 Juan, there's a great support thread in Neptune's forum over at ReefCentral. If you can't get onto your Apex when you're away from your home network, the most likely problem is that you do not have the right ports opened on your router to allow external queries to come in, and/or don't have a dynamic dns account set up that directs queries from the outside to your home network. This is a great guide to get you started: http://reeftech.webs.com/Apex%20New%20User%20Guide.pdf The Apex should be configurable through your browser. I don't know much about Mac's, but I would think that working through your browser should work whether you're on a PC or a Mac. Link to comment Share on other sites More sharing options...
hypertech July 16, 2012 Share July 16, 2012 It works through the browser the same, but on a mac, you can't use the //apex shortcut. You have to type in the ip address. Link to comment Share on other sites More sharing options...
jsndvl1 July 16, 2012 Author Share July 16, 2012 Your right on the mac you have to use the ip, which I got to work. I signed up to DynDNS and think I went through my Fios router, and I tried mapping it to my android. I connected to something, just not my something. the date shows jan 14 1969. None of the outlets show up or profiles, so I know thats not working correctly. "If at first you don't succeed, try try again" Link to comment Share on other sites More sharing options...
Origami July 16, 2012 Share July 16, 2012 Did you open the ports on your FiOS router? There's a good tutorial on setting up FiOS here that might help if you haven't opened the ports yet: http://www.reefcentral.com/forums/showthread.php?t=1760163 Link to comment Share on other sites More sharing options...
armydoc July 16, 2012 Share July 16, 2012 I have a Mac, fios router, and ac3 and worked it out over a process of trial and error. Let me know where you are in the setup process and I'll try to help. Link to comment Share on other sites More sharing options...
jsndvl1 July 17, 2012 Author Share July 17, 2012 I have a Mac, fios router, and ac3 and worked it out over a process of trial and error. Let me know where you are in the setup process and I'll try to help. Sounds good, had to leave for work for a few days, when I get back I'll pm you. Thanks, Juan Link to comment Share on other sites More sharing options...
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