Ingo

OK, so i don't want to %$#* off anyone here with WAMAS BUT... it is easy to complain here in this forum. Has anyone ever talked to the owner/manager to tell them what is going on? If you stop shopping there, then go somewhere else and they upset you, you stop shopping there and so on and so forth and pretty soon you will have to go to Hawaii to get your fish because you have run out of stores to go to. Or even worse if we all stop shopping and they go out of business then we move to the next store to not buy there then they go out of business. Pretty soon we'll have to fly to Hawaii to buy fish due to no more stores around here. So, are you upset with me now? All I am saying is let them know. I have been a store manager in retail for 26 years and got out of retail last year. 12 of those years I have worked as store manager for Petco and Petsmart. In one store i had an excellent fish guy work the same shift with me. Polite and knew his stuff. yet the sales in the fishy department sucked really bad. I sent my wife in a couple of times when i was not working as a secret shopper and got the surprise of my life. Two other fish employees turned out to be total losers. After talking to them and their performance did not improve i terminated them. I had about 8 weeks of lack of staff in the fishy section until I had trained a couple of good and knowledgable guys then things got a lot better. Needlass to say my wife became my secret shopper in other stores after that. I have to problems telling the store owner or manager what i think of their establishment. Some listen, some even do something about it. Wallys has its good years and its bad years, you know that by the comments you have made here. We might be able to turn Superpets around if we ALL just talked to them. Thanks for your time, Ingo

Yeah, I ordered the blue ring octopus for my kids touch tank. to bad the stone fish was already sold.