FearTheTerps May 5, 2011 May 5, 2011 I've bought from aquacave many times before, just recently I bought a Reef Octopus HOB skimmer for my sumpless 55 Gallon tank. I originally ordered a hob cone model, but after receiving it I quickly learned it wasnt going to fit on my tank with my sloped ceiling. Called up customer support and the return was very easy, only really bad part was having to pay for the original shipping, which they dont refund. It was about 15 bucks, and it cost me another 20 to send it back myself. Their customer support couldnt have been more helpful, told me everything I needed to do, and I asked if I could get a store credit instead of a a credit back on my credit card. I used the store credit after I returned the original skimmer to buy another skimmer from them. When I called up customer service to use my store credit I got the same operator that I had spoken to before, and he knew who I was by name after only telling him I had a store credit what I wished to use. I have found that Aquacave ususally always has the best online price for alot of the items that I buy with a price match guarantee, couple that with great customer service and you couldnt ask for more. I would perfer to buy local, but without any stores within about a 45-60 min drive I have found that Aquacave is a great company to buy from.
Xler8n July 22, 2011 July 22, 2011 Always buy my Phoenix bulbs from them. Great deal and they always have a 5% off coupon you can use.
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