kylemagoo May 11, 2009 May 11, 2009 Kudos to BRK store owner John Bianchi for his commitment to customer service and for standing by his product. I recently purchased a Deltec APF600 skimmer from John and brought it home only to find a crack in the skimmer body 3 weeks after purchase. John could have refused to facilitate an exchange but instead he worked it out with me and the Deltec dealer to provide me a new body for the skimmer. To all of you who are considering making your dry goods purchases online, think first about going with Blue Ribbon Koi to help build your system. You will be better off working with John knowing that you have a knowledgeable and reliable partner who will do right by you. One last thing-- If you haven't yet made the trip to BRK, go there. It is a wonderful Koi / Marine / Garden Center situated on wonderful grounds just outside Manassass, Virginia. BRK is worth visiting.
miniflea May 23, 2009 May 23, 2009 Indeed. Was in the other day and Ozzy (is that his name? big hair guy) actually talked me out of buying a coral that my tank really isn't ready for. Did walk out with a couple of really nice softies though, and they look great in my tank. I'm really glad I found the place, its a bit out of the way for me but worth the trip.
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