jnguyen4007 November 14, 2008 Share November 14, 2008 I've reported businesses in the past to the BBB and also to WTOP News and got my situation resolve. WTOP News has a consumer hotline that you can call to request for help. It usually take them 1 to 2 weeks to call you back. If they feel that you have a legitimate complaint, they will work to help you. There is nothing that businesses hate more than bad publicity. Make sure you document date and time of every contact you attempted, who you spoke to, etc. The more information you have, the better. $25 may not be that much to some people. If it is that insignificant of an amount, then that store should have refund you. Link to comment Share on other sites More sharing options...
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