I ordered a show size Clown Tang and when I opened the box, I realized that this doesn't look right.
Heat packs on TOP of the bag? In cold weather they have to be on the bottom of the box.
Water was ice cold and fish appeared to be not moving and dead. I floated the bag for 1 hour and amazingly enough, the fish woke from its' slumber and I was able to acclimate it in a bucket for another 30 mins before releasing it into the DT.
This is the fish 24hrs later. It swims very fast doing laps in the tank only to pause and eat a pellet or two at feeding.