I personally love going to roozens but yes the tanks "looks" have taking a dive over the past 6 months or so and the "SPS" & Clam tank has always been a complete mess.
I also like dealing with Jos much better than flannel harry, lol....I found that harry was feeding me a steading dose of bull on multiple occasions...plus i think jos prices things much better.
It is certainly not the place to go if you are looking for SPS but if you want to see a nice variety of some really rare fish in the hobby, i would recommend it.
I have bought virtually all of my fish there and have only had 1 not make it. You just have to use good judgement of which fish you purchase. You can look at thier fish and tell which are doing really well and which are not.
Also, if i ask if they have something and they don't, 9 times out of 10, the next time i go they have a dozen of what i asked about...