Guest 1st tank November 20, 2006 November 20, 2006 Hi Everyone, I ordered several fish from LiveAquaria.com last Wed. (11-15-06). They were fed-X to me and I got them on Friday. I didn't have any fish in either of my tanks, so I thought it would be nice to have something in them for Thanksgiving. This is what I ordered: For 12 gal tank: 1 green clown gobie 1 firefish 1 longspine cardinalfish For 55 gal tank: 3 spotted cardinalfish 5 bluegreen chromis 1 six lined wrasse When I opened the box 2 of the spotted cardinalfish were DOA and the third one didn't look very good. All of the spotted cardinalfish were all shipped separately. The green clown gobie didn't look very good either and one of the chromis had a really bad tail thing going on. I aclimated them and put them in the tanks. I put the spotted cardinalfish is a QT that was setup incase they didn't look very good. It would have been too small for all of them so I did't use it. (My Bad!) I called LiveAquaria and they refunded for the 2 DOAs and told me to call back if anything else died. Before the evening was over the 3rd spotted cardinalfish was dead. The next morning the green clown gobie and the firefish were both dead. The chromis with the bad tail was looking grim. I called LiveAquaria back and the credited the dead and the grim back to my account. They were very nice about it and didn't question at all. That evening I noticed a spot on another chromis' tail. The next morning it was really ugly so he went into the QT tank. He was dead this morning. I am really devistated. Out of 12 fish I have 5 left and now I am afraid my tanks are contaminated. LiveAquaria was really good about refunding the money for the fish, but not the $35 for shipping. And I was really upset when all of those fish started dying. I will not order fish online again. Now I am hoping that the remaining fish will keep living and that my tank isn't contaminated with something really bad. I guess I shouldn't have bought that many fish at once. My husband said that the FedX driver was carrying the box on its side and not being careful. Maybe he dropped it or something? Just something to look at before you buy online.
rsaavedra November 21, 2006 November 21, 2006 Welcome to the Club! Thanks for the heads up. I have purchased fish, inverts, corals and anything else live you can imagine from LiveAquaria in the past without DOA's or diseases. I think I'm gonna ask about this kind of situation in another board to see what I hear because I am intrigued at what could of happened, I was thinking of placing an order before the holidays but I think I'm gonna stand still to see what I can dig up. BTW the name is Raf, welcome aboard!
squiddly November 21, 2006 November 21, 2006 Sorry to hear about your problem with LiveAquaria.com. I wasn't very happy with the way they packed things when I ordered from them, but thank goodness nobody was DOA. I have bought online from saltwaterfish.com and have always had good experiences with everyone being fine upon arrival with no diseases. However, I've learned the hard way about quarrantine, and am now doing hyposalinity in my big tank. Please quarrantine everything, and that includes stuff you buy in person as well. Welcome aboard!
Guest 1st tank November 21, 2006 November 21, 2006 I only have 3 places to buy fish locally. One is PetCo and I know they just had a really bad bout with ich. When they first opened, they looked like they had it all together. Now the marine tanks are trashed. It is very sad. I bought 2 fish from a small lfs and one of them was visably sick in the bag, I didn't notice it until I got home and started to aclimate it. It died the next day and there was No guarentee. I think it may have infected my tank with something, so I let the tank sit empty for a long time about 4 or 5 weeks. And the other small LFS doesn't have anything in it. When Petco came into town, it pretty much put him out of business. I am curious to hear other online buying stories. Maybe I just had a really bad shipping experience.
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